IMPORTANT: List of Services Available During COVID-19 | Immigrant Services Calgary
News

IMPORTANT: List of Services Available During COVID-19

Immigrant Services Calgary takes the health and wellness of our community seriously. This is why, in response to COVID-19 (Coronavirus), Immigrant Services Calgary moved from face-to-face services to online services on Monday, March 16, 2020. This temporary change is being made for the well-being and safety of our clients, partners, and staff following the suggestions of health authorities.

How does this affect you?

  • In-person appointments, workshops, and events are being moved online or postponed. We ask that you contact us by phone or online to receive service.
  • Our social media team will be conducted an information campaign which will provide regular updates on our services, as well as Community Assistance resources from partners
  • The annual Immigrants of Distinction Awards has been postponed until the fall. The reschedule date will be announced shortly.

CONTACT US

Language Assessment Centre

Settlement and Community Centre

Family Resource Centre

Therapy and Support Centre

Interpretation and Translation Centre

403-262-2656

403-265-1120

403-265-6093

403-705-4382

403-444-3491

Email: info@immigrantservicescalgary.ca

We will continue to monitor the situation closely and update our clients and partners through our website and social media.

Client capacity below is based on an estimated weekly basis

To access a service, click their name below:

Contact the Language Assessment Centre at: 403-262-2656

Program Name

Status

Mode

Capacity

English Testing & Referral

Postponed

Online conferencing for info sessions & group sessions

2 per week, 6-8 clients each; one-on-one info sessions - 5 clients min.

3 group sessions, 9-10 clients.

36 individual sessions.

Remote Testing

Postponed

N/A

N/A

Fee-Based English Testing:

Postponed

N/A

N/A

Educational Counselling

Active

Available online

One-on-one, 5 per week
5 sessions

Contact the Settlement & Community Centre at: 403-265-1120

Program Name

Status

Mode

Capacity

Settlement Services

Available Online

Online

733 service sessions / week

Citizenship Preparation Classes

Available Online

Online

2 workshop / 44 participants / week

Employment Project for Individuals With Low English Skill

Postponed

NA/

N/A

Advanced Literacy and Essential Skills (ALES)  

Available Online

Online

4 Sessions (13 people each) + 1 Focus Group (15 people)

Community Initiatives for Immigrant Seniors Program

Available Online [Limited]

Online

52 service sessions / week

Cross-Cultural Adaptation Program (CCAP)

Available Online [Limited]

Online

69 service sessions / week

Youth Inclusive Program (YIP) 

Available Online

Online

107 participants / week

Community Outreach: 

Available

In-Person

Drop-off supplies needed

Income Tax Clinic

Available Online

Online

98 clients / week

Employment Bridging Services

Available Online

Online

70 clients / week

Pre-Arrival Services

Available Online

N/A

N/A

Voices of Calgary

Completed

N/A

N/A

Contact the Family Support Centre at: 403-265-6093

Program Name

Status

Mode

Capacity

After School Program 

Available Online

Available Online

40/week

Healthy Start Calgary

Available Online

Phone and email

30/week

Living and Learning Foundational Life Skills Program 

Available Online

Zoom Online Conferencing

12/week

Early Learning Across Cultures

Available Online

Zoom Online Conferencing

60/week (caregivers and children)

RESPECT

Available Online

Zoom Online Conferencing

10 youth/week

Mosaic Pre-School Program

Available Online

Phone and email

60/week (caregivers and children)

 

Multicultural Intergenerational Literacy and Essential Skills Program (MILES)

Available Online

 

Phone and email

 

60/week (caregivers and children)

 

Homework Club

Available Online

Zoom Online Conferencing & Microsoft Teams

10 youth/week

Roots Mentoring Program

Available Online

Zoom Online Conferencing & Microsoft Teams

16 youth/week

Parents and Tots Program

Postponed

N/A

N/A

Toy and Book Lending Library

Postponed

N/A

N/A

Contact the Therapy & Support Centre at: 403-705-4382

Program Name

Status

Mode

Capacity

Multicultural In-Home Support Program 

Available Online

Microsoft Teams

Regular Capacity

Become A Better You 

Available Online

Microsoft Teams

Group; High Capacity Individual: Very limited Capacity

Supported Visitation for Diverse Populations 

 

Postponed

NA

NA

Individual Psychotherapy Services

Available Online

 

Microsoft Teams

Limited Capacity

Contact the Interpretation and Translation Centre at: 403-444-3491

Program Name

Status

Mode

Capacity

Interpretation Service

 

Active

in person/phone, depending on: i) client ii)service provider iii) willingness of the interpreter

 

6 agencies translating into 9 one on one sessions/week - best estimate

Translation Service

 

Active

Online intake and submission

15 clients/week including welfare agencies

Professional Interpreter Training

Suspended

 

Postponed

Postponed