About Us

For over 40 years, Immigrant Services Calgary has been an integral part of the Calgary community, working to make a meaningful difference in the lives of newcomers.

Through our work, we ensure families and individuals have the support they need to successfully begin a new chapter of their lives in Canada.

We continually innovate in our work, reimagining and transforming the newcomer experience to make it easier to connect with services and support in the way that’s best for our clients. We work collaboratively with governments, organizations, community members, and our fellow agencies to help immigrants and refugees build thriving lives in the Calgary community.


Our Vision

Unleashing the economic, social, and civic potential of clients.


Our Mission

Connecting newcomers to the right service at the right agency every time.


Our Values

We are forward thinking, adaptable, and optimistic. We value accountability, collaboration, and impactfulness. We act with integrity and treat people with respect.

Our compassionate, dedicated, and diverse board of directors, staff, and volunteers focus on helping newcomers create their best lives in their new community. You can learn more about ways to join our team through career postings and volunteer opportunities.

Immigrant Services Calgary’s board of directors form an important part of our team. This passionate group of volunteers supports the vision and mission of the organization, ensuring we are creating the best possible impact for our clients.
Driving innovation and transformation in our work, Immigrant Services Calgary’s leadership team supports staff, volunteers, and the community to ensure we live our values and deliver exceptional services for our clients every day.

Our Board takes part in multiple committees to help drive innovation in the newcomer-serving sector. These committees and their mandates make our work at Immigrant Services Calgary possible.

Board Committees

Immigrant Services Calgary Executives:

Chair: Rhona DelFrari
Past Chair: Shirley Philips
Treasurer: Chandy Mung
Secretary: Lisa Clarke

 

Finance Committee

The purpose of the Finance Committee is to provide oversight to ensure the fiscal stability and long-term economic health of Immigrant Services Calgary, and assist the Board in meeting their statutory and fiduciary oversight responsibilities.

Chair: Chandy Mung
Members:
Swapan Kakumanu
Rhona DelFrari (ex-officio)
Jillian McDonald (Staff)
Kola Oladimeji (Staff)

Governance & Human Resource (HR) Committee

The purpose of the Governance & Human Resource (HR) Committee is to enhance the Board’s effectiveness in the governance of Immigrant Services Calgary, and ensure the fulfillment of its legal, ethical, and functional responsibilities through the development and maintenance of appropriate governance policies, compliance to bylaws, and the Board members' performance. The committee contributes and shares the organization’s mission and goals by generating a positive, productive, ethical, and safe work environment within which staff and volunteers can deliver their best performance.

Chair: Ada Adeleke-Kelani
Members:
Alec Silenzi
Anipa Jeyakumar
Jillian McDonald (Staff)

Communications & Stakeholder Engagement Committee

The purpose of the Communications & Stakeholder Engagement Committee is to provide communications, advocacy, and community and stakeholder engagement support and guidance. The committee supports the development and implementation of communications and external engagement strategies and advocacy plans consistent with Immigrant Services Calgary’s strategic direction, objectives, and branding. The Communications committee works to enhance the organization’s reputation by providing advice about how to best position the organization with external stakeholders, and all levels of government.

Chair: Lisa Clarke
Members:
Laszlo Varsanyi
Lori Deluca (Community volunteer)
Alka Merlin (Staff)

Resource Development Committee

The purpose of the Resource Development Committee is to support the increase and diversification of Immigrant Services Calgary's various sources of funding through engagement and collaboration with corporations, donors, and foundations. The committee guides the strategic direction and execution of the diversification of funds, developing strategies to cultivate and build relationships and partnerships within the business community, while strengthening stewardship with existing donors to position Immigrant Services Calgary within the philanthropic marketplace.

Chair: Meghan Kociuba
Members:
James Lam
Shirley Philips

Immigrant Services Calgary’s work is made possible thanks to generous support from the federal, provincial, and municipal governments, foundations, organizations, sponsors, and donors. This funding allows us to help over 10,000 people annually as they settle in the community.

Thank you to all those who support us. Your commitment helps newcomers successfully settle and begin their new lives in our community.

Funded by the Government of Canada. Financee par le gouvernement du Canada
Government of Alberta
City of Calgary
Family and Community Support Services
Alberta Health Services
United Way Calgary and Area
Calgary Foundation
Accenture
RBC
Shaw Birdies for Kids: Presented by Altalink
In-TAC: Where business meets talent
TELUS Friendly Future Foundation
Second Harvest

Since 1977, Immigrant Services Calgary has held itself accountable to funders, donors, and clients, investing resources to ensure maximum impact. We report back annually on our finances as well as our impact in helping our community—through the below financial and annual reports.

Our financial statements are audited by accounting firm KPMG LLP and are prepared in accordance with Canadian accounting standards for not-for-profit organizations.

A copy of our Audited Financial Statements can be requested in writing from our Director of Finance.

At Immigrant Services Calgary, we offer rewarding opportunities to give back and advance your career. Our team includes more than 130 members who have migrated from countries around the world – creating a culturally-diverse and inclusive environment.

Are you looking to join a collaborative, friendly team where you can make a meaningful difference? See what positions we are currently hiring for, or read more about our volunteer opportunities.

To apply for these positions, the below link will take you to a third party website where you will need to create an account. Please turn off the pop-up blocker in your browser (if applicable).