About Us

For over 40 years, Immigrant Services Calgary has been an integral part of the Calgary community, working to make a meaningful difference in the lives of newcomers.

Through our work, we ensure that families and individuals have the support they need to successfully begin a new chapter of their lives in Canada.

We continually innovate in our work, reimagining and transforming the newcomer experience to make it easier for our clients to connect with services and support in the best way for them. We work collaboratively with governments, organizations, community members, and our fellow agencies to help immigrants and refugees build thriving lives in the Calgary community.

Our Vision

Unleashing the economic, social, and civic potential of clients.

Our Mission

Connecting newcomers to the right service at the right agency every time.

Our Values

We are forward-thinking, adaptable, and optimistic. We value accountability, collaboration, and impactfulness. We act with integrity and treat people with respect.

Our compassionate, dedicated, and diverse board of directors, staff, and volunteers focus on helping newcomers create their best lives in their new community. You can learn more about ways to join our team through career postings and volunteer opportunities.

Immigrant Services Calgary’s board of directors form an important part of our team. This passionate group of volunteers supports the vision and mission of the organization, ensuring we are creating the best possible impact for our clients.
Driving innovation and transformation in our work, Immigrant Services Calgary’s leadership team supports staff, volunteers, and the community to ensure we live our values and deliver exceptional services for our clients every day.

ISC’s Board of Directors is a dedicated group of community leaders who share our commitment to helping newcomers thrive. Their active participation in Board committees helps drive innovation, strengthen our organization, and advance our impact in the newcomer-serving sector.

 

Finance & Audit Committee

Provides oversight of ISC’s financial health, audit processes, compliance, and risk management.

Chair: Youguo Guan
Members:
David Marriott
Dale Guzman
Alec Silenzi (ex officio)

 

Governance & Human Resources Committee

Supports strong governance and organizational leadership by overseeing Board governance, policies, CEO performance, and human resources matters.

Chair: Heather Grab
Members:
Ada Adeleke-Kelani
Lisa Couillard
Alec Silenzi (ex officio)

Communications & Fund Development Committee

Supports ISC’s communications, fund development, and community engagement to strengthen awareness and diversify revenue.

Chair: Darlene Crowell
Members:
Patricia O'Reilly
Alec Silenzi (ex officio)

Immigrant Services Calgary’s work is made possible thanks to generous support from the federal, provincial, and municipal governments, foundations, organizations, sponsors, and donors. This funding allows us to help over 10,000 people annually as they settle in the community.

Thank you to all those who support us. Your commitment helps newcomers successfully settle and begin their new lives in our community.

Funded by the Government of Canada. Financee par le gouvernement du Canada
Government of Alberta
City of Calgary
Family and Community Support Services
Alberta Health Services
United Way Calgary and Area
Calgary Foundation
Accenture
Rogers Birdies for Kids: Presented by Altalink
TELUS Friendly Future Foundation
Cenovus Energy

Since 1977, Immigrant Services Calgary has held itself accountable to funders, donors, and clients, investing resources to ensure maximum impact. We report annually on our finances and impact in helping our community through the financial and annual reports below.

2025–2026 Financial Report 2024–2025 Financial Report 2023–2024 Financial Report 2025–2026 Annual Report 2024–2025 Annual Report 2023–2024 Annual Report
At Immigrant Services Calgary, we offer rewarding opportunities to give back and advance your career. Our team includes more than 130 members who have migrated from countries around the world – creating a culturally-diverse and inclusive environment.

Are you looking to join a collaborative, friendly team where you can make a meaningful difference? See what positions we are currently hiring for, or read more about our volunteer opportunities.

To apply for these positions, the below link will take you to a third party website where you will need to create an account. Please turn off the pop-up blocker in your browser (if applicable).